Delete your account
Victor B avatar
Written by Victor B
Updated over a week ago

If you no longer need to use, you can permanently close your account in your account settings.

In this article, you'll learn how to close your account.

Before you start

Here are some things to know before you begin this process.

  • After an account is deleted, it can't be restored. This means all account data, including extractors and data sessions, is removed from our system and can't be recovered.

  • When you permanently close your account, we remove all data associated with your account. Before you close your account, be sure to download all your data

  • If you have a paid monthly plan and have recently upgraded to a higher billing tier, you may owe an outstanding balance. Any outstanding balance will have to be paid before you can close the account.

  • If you don't need recurring data you can just cancel your subscription instead or purchase Pay As You Go credits instead. Or, to stop monthly billing, but retain access to your account

How to close your account

To close your account, follow these steps.

  1. Click your profile icon and choose Settings.

  2. Click Permanently delete account, and click Continue.

  3. Complete the exit survey.

  4. Once you are ready to proceed, confirm and your account will be Permanently deleted.

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