To request for an unsuccessful session to be restarted at no additional cost follow these steps
Step 1: Go to Sessions Manager
Step 2: Find the session you want to restart
Step 3: Click Actions -> Restart session

To request for an unsuccessful session to be restarted at no additional cost follow these steps
Step 1: Go to Sessions Manager
Step 2: Find the session you want to restart
Step 3: Click Actions -> Restart session